Privacy Policy

Last Updated: January 15, 2025

1. Introduction

Smove AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social media management platform.

By using Smove AI, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when registering for our services, including:

  • Name and email address
  • Company name and business information
  • Billing and payment information
  • Social media account credentials (for connected platforms)

Usage Data

We automatically collect certain information when you use our platform, including your IP address, browser type, operating system, access times, and the pages you view.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Improve, personalize, and expand our platform
  • Process transactions and send related information
  • Communicate with you about updates, support, and marketing
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following situations:

  • Service Providers: With third-party vendors who perform services on our behalf
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us explicit permission

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under applicable data protection laws (including GDPR and Swiss data protection law), you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent at any time

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Switzerland. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@smove.ai
Address: Smove AI, Zurich, Switzerland